Shipping policy
At Veltrix Home, we are committed to delivering your order quickly and reliably.
Shipping
All orders are shipped directly from our UK warehouse.
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Processing Time: 1–2 business days
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Delivery Time: 3–7 business days
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Shipping Cost: Free on all orders
Once your order has been processed, you will receive a confirmation email with tracking details.
Order Processing
Orders are processed Monday to Friday (excluding public holidays).
Orders placed on weekends or holidays will be processed the next working day.
Delivery Information
We aim to deliver all orders within the estimated timeframe. However, delivery times may vary slightly due to:
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High demand periods
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Courier delays
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Weather or unforeseen circumstances
We appreciate your patience in such situations.
Delivery Information
We aim to deliver all orders within the estimated timeframe. However, delivery times may vary slightly due to:
-
High demand periods
-
Courier delays
-
Weather or unforeseen circumstances
We appreciate your patience in such situations.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist you.
Contact Us
If you have any questions about shipping, feel free to contact our support team.
Thank you for shopping with Veltrix Home.